Question 1

Do I need to make an appointment?

Accepted Answer

Yes! We kindly ask that you book an appointment before visiting. This ensures you receive the personalized experience you deserve. At Bridal and Formal Boutique & House of Tux, your shopping journey begins with a one-on-one bridal stylist and a private bridal suite reserved just for you and your loved ones.

Bridal appointments are scheduled for an hour and a half, giving you the time and attention you need to find the gown that feels just right. We also offer a variety of upgraded appointments to take your YES moment to the next level.

Question 2

How do I prepare for my appointment?

Accepted Answer

We’ve got you! Here’s how to make the most of your time with us:
 Bring inspiration! Save your fav dresses from Pinterest or Instagram to show your stylist.
 Wear comfy nude undergarments. This helps you see how the gown really fits.
 Set a budget. Your stylist can pull gowns that fit your style and your price point.
 Come with an open mind. You might surprise yourself and say YES to a gown you didn’t expect!

Question 3

How long does it take to order a wedding dress?

Accepted Answer

Most of our made-to-order wedding gowns take between 4 to 6 months to arrive, depending on the designer. We always recommend shopping 9 to 12 months before your wedding date to allow time for shipping, customizations, alterations, and those extra special moments.

Don't be discouraged if you don't have this long of a timeline, we’ve got options! Many of our designers we partner with can accommodate an expedited ship date that can be an added fee to your dress for it to be delivered faster. We also have an exclusive off-the-rack collection available to take home the same day.

Your stylist will walk you through all the best options based on your bridal timeline.

Question 4

What is the size range of your wedding dresses?

Accepted Answer

We proudly carry wedding gowns in sizes 6–32, with a wide variety of styles available in-store to try on. Bridal sizing is a little different than everyday sizing—many gowns run one to two sizes smaller than what you might typically wear. But don’t stress! Your stylist will walk you through the fit, sizing, and what to expect every step of the way.

We’re committed to making every bride feel seen, celebrated, and beautiful because every body deserves their dream dress.

Question 5

How many guests can I bring to my appointment?

Accepted Answer

Our suites can comfortably seat up to 4 guests. We recommend bringing your closest, most trusted group of people who will love, support, & encourage you during this amazing celebration. A smaller group creates a more relaxed, focused experience.

If you're hoping to bring a larger group, we offer a variety of upgraded appointments to take your YES moment to the next level.

Although we love children & pets, they are not allowed in our boutique. Child safety is a priority and our boutique is not set up for children. Service animals are always welcome.

Question 6

What is the price range of your wedding dresses?

Accepted Answer

Our wedding gowns typically range from $1,000 to $5,000, with most of our collection falling between $1,200 and $3,000. We carefully curate gowns from top designers to ensure a variety of styles, sizes, and price points so every bride can find something that fits their vision and their budget.

We’ve also carry a special collection of dresses that are ready to go home with you the same day. No waiting & no shipping fees. This off-the-rack collection is priced between $1,000 and $2,500, perfect for brides on a shorter timeline or who simply want to say YES and take their gown home right away.

We encourage brides to come with a specific price point in mind, so your stylist will guide you to the best options during your appointment.

Question 7

Is it customary to tip my stylist?

Accepted Answer

Tipping your stylist is not required but always appreciated! If you feel your stylist provided exceptional service - helping you find your dream dress, making your experience extra special, or going above and beyond - a tip is a wonderful way to show your appreciation. Gratuity is completely optional and should reflect your satisfaction with the service you received.

Question 8

What is your return or cancellation policy?

Accepted Answer

All sales are final. Because each gown is special-ordered or sold off-the-rack just for you, we are unable to offer returns, exchanges, or cancellations.

We understand that this is a big decision, and our stylists are here to support you every step of the way to ensure you feel confident and excited before saying YES. If you have questions about sizing, timelines, or customizations, we’re happy to walk you through it all before placing your order.

Question 9

Do you offer in-house alterations?

Accepted Answer

Yes, we work closely with an independent alterations team located right here in our building. While they operate as a separate business, they specialize in bridal gowns and are highly experienced in customizing the fit and feel of your dress.

Your stylist will help connect you with them once your gown arrives and guide you through the timing and what to expect during your fittings.

FAQ